Kelly LeVeque

Owner

Kelly came to Comfort Keepers in 2013. She began in an administrative role in the Vancouver office. Thereafter, she purchased the franchise.

At the time, there were eight employees in the Vancouver office; today, there are over 60. Growing the business is not about numbers, however, Kelly is dedicated to maintaining the heart and integrity of caregiving. Her philosophy- “this is the care I’d want for my mother to have” - lives in every decision Kelly makes, every caregiver she hires, and every client she serves. “It’s my labor of love”

Kelly's acknowledgement of caregivers as "earth's angels" speaks volumes about the compassion and dedication they bring to their work. She firmly believes that while skills and techniques can be taught, kindness and compassion are qualities that define exceptional caregivers. For Kelly, caregiving is not just a profession—it's a calling rooted in integrity, heart, and a genuine passion for serving others. 

“We focus on what the client can do instead of making the client feel useless or like a burden.” Everyone can still do something, even something small, to be a participant in their own life. “We focus on “interactive care” which includes the clients remaining abilities to be part of their daily activity.

Comfort Keepers is a family-owned business, with Kelly's daughter, Karly, and her son, Jordan, both contributing to its operations. Her husband Jamie, is a retired high school teacher who now coaches' college softball. You will often find him behind the scenes offering needed technical support.

Kelly loves the moments spent with her family, particularly her role as a grandmother to her two small grandchildren. She considers her two lovable dogs as cherished members of her family. Kelly enjoys an active lifestyle and the outdoors. In 2018 she embarked on the remarkable journey walking the entirely of the El Camino Desantiago, covering 600 miles from France to Spain in five weeks. Hiking, kayaking and coastal outings are among her favorite activities, along with supporting local artists and their work. Additionally, enjoys her love of cooking and culinary skills with family and friends. 

Melissa Hedden

Intake Specialist and On-Call Support Administrator

Melissa Hedden brings a wealth of experience from her time as a 911 dispatcher to her vital roles as an intake specialist and on-call support administrator. Her composed demeanor and knack for swift, effective communication ensure that crucial information reaches the right team members promptly, day or night.

With her sharp eye for detail, Melissa expertly navigates internal office administrative duties, maintaining smooth operations. She goes the extra mile to ensure the well-being of our staff, meticulously overseeing benefits packages such as healthcare insurance.

Melissa's dedication to excellence is matched only by her warmth and generosity. She's known for her exceptional communication skills and her eagerness to collaborate, always ready to support her colleagues in any way she can.

Beyond her professional endeavors, Melissa's heart lies with her family and her cat, Alistair. She finds joy in cooking, movie nights, and exploring the beauty of the Pacific Northwest. With a garden and a collection of indoor plants, she nurtures her love for nature. Coming from a musical family, Melissa celebrates her musical heritage, enjoying Karaoke and dancing with family and friends.

Elizabeth Wilson

Office Manager and Lead Care Coordinator

Elizabeth Wilson brings over two decades of dedication and experience to her current roles as Comfort Keepers' Office Manager and Lead Care Coordinator. With a humble beginning in caregiving starting in 2003, Elizabeth recognized the profound rewards this career path offered and pursued her Certified Nursing Assistant (CNA) certification in 2006. Eager to enhance her skills and serve others better, she seized every opportunity for growth and earned multiple specialty certifications.

Joining Comfort Keepers in 2015, Elizabeth's commitment to care was recognized when she earned the title of Caregiver of the Month within her first year. In 2017, she was honored as National Comfort Keepers Caregiver of the Year, further affirming her dedication to the company and its mission. It was then that Elizabeth realized Comfort Keepers was not just a workplace but her professional home.

Growing into roles of increasing responsibility, Elizabeth embraced her position as Client Care Coordinator before assuming her current role as Office Manager and Lead Care Coordinator. For her, each step in her journey as an administrator is a natural extension of her deep-rooted passion for caregiving, where she infuses care and compassion into crafting personalized care plans and fostering meaningful connections with clients and their families.

Beyond her daily responsibilities, Elizabeth plays a pivotal role in nurturing and supporting new team members, collaborating with administrative colleagues, and engaging with the community to facilitate care for seniors transitioning from various life stages. Her unwavering call to service and loyalty to her work are evident, reflecting her genuine love for people and what she does.

Outside of work, Elizabeth is an avid learner and a student of Italian and volunteers her weekends assisting individuals worldwide in learning English. Fondly referred to as a "nerd" by her peers—a title she wears proudly—she also finds joy in the company of her two cats, Cheeseburger and Huckleberry, and cherishes moments spent at her favorite lake with her son Jude.

Karly Wilson

Head of Marketing & HR

Karly Wilson plays a pivotal role within our company, blending professionalism with a heartfelt touch in all that she does as Comfort Keepers. As a dedicated member of our team will a talent for marketing, she takes pride in nurturing the growth of our family-run business while prioritizing the satisfaction and well-being of both our clients and caregivers.

In her capacity as an intake coordinator, Karly's role is indispensable. She skillfully guides individuals through the process of seeking care for their loved ones, offering a steady hand and empathetic support along the way. Her calming presence provides reassurance during what can often be an emotionally challenging time.

Outside of work, Karly finds immense joy in her roles as a wife and mother to two young children. Together, they embrace the simple pleasures of life, whether it's tending to their garden, embarking on outdoor adventures, or relishing moments by the coast. Karly's compassion extends beyond her immediate circle, as she actively advocates for animal welfare and dedicates herself to supporting non-profit organizations committed to their humane treatment. Additionally, she finds solace and creative expression through her passion for painting.