Award-Winning Home Care Agency in West Lawn and Reading, PA
We are honored to receive national and local recognition for our home care agency in Berks County, West Lawn, Reading, and the surrounding area.
We have been a leading home care agency since 2001! Comfort Keepers of West Lawn & Reading, PA, proudly represents the Comfort Keepers brand.
Local Award from The Reading Eagle
Comfort Keepers, a home care agency in Reading, PA, is proud to receive our 5th Reader’s Choice Award for Best of In-Home Senior Care. We are honored to receive an award from our local community. We have served the Berks County Community for over 16 years and hope to continue to provide you with the highest level of senior home care services. We will continue to be active in supporting senior awareness, safety, and protection while supporting your families and loved ones. We accept this honor for our wonderful and caring staff and loyal clients.
Local Comfort Keepers® Wins Award for Operational Excellence
West Lawn, PA 10/20/2018—Local Comfort Keepers® franchise owners Jennifer Mish and Dave Kendall were recently awarded the Operational Excellence award at the 2018 Comfort Keepers Leadership Conference in San Antonio, Texas. The award is granted to franchisees whose local businesses consistently deliver exceptional service to clients, employees, and the community.
This recognition requires hard work by the franchise owner. Award recipients are selected based on overall client satisfaction for exemplary service and quality of care, which requires compliance with strict quality standards. Their level of local community involvement also comes into play.
“This is a real honor,” said Mish. “It’s great to be recognized not only by our clients but also by our caregivers who regularly provide the type of personal care that is the hallmark of Comfort Keepers and by Berks County, the local community in which we serve. It just doesn’t get any better than this.”
Comfort Keepers, a growing home care agency and franchise offering in-home care and services for seniors and other adults needing assistance allows clients to live comfortably in their homes, maintain independence, and realize everyday joy. Comfort Keepers caregivers focus on a unique, individualized approach to care and socialization that helps clients thrive and achieve greater well-being. All caregivers are employees who undergo criminal, driving, and credit background checks that ensure dependability and reliability. Mish & Kendall have Operated the West Lawn Comfort Keepers franchise for 18 years.
About Comfort Keepers®
For more than two decades, our Comfort Keepers® home care agency has been Elevating the Human SpiritSM through its in-home care network for seniors and other adults by empowering them to maintain their independence and realize joy in everyday moments. Comfort Keepers operates a franchise network that has grown to more than 700 locations worldwide. In addition to providing services focusing on health care and senior markets, visit For more information, visit ComfortKeepers.com.
Home Care Pulse Awards: Nationally Acclaimed Client and Caregiver Satisfaction Ratings
Comfort Keepers in Reading, PA, proudly displays the "Best of Home Care" Leader in Excellence, Provider of Choice, and Employer of Choice awards. We are the only home care agency in Berks County to have won the Provider of Choice award and have done so 6 years in a row. We are elated to be recognized for our excellent service. Follow the badges below to view more about Home Care Pulse.
More Than Just Great Senior Home Care Services
We have also received special recognition for being the best in:
- Clients Recommending our Service to Others
- Continued Caregiver Training
- Coordination of Scheduling
- Compassion of Caregivers
- Effective Communication
- Timeliness of Caregivers
- Response to Problems
- Service as Promised
- Overall Quality
These awards are based on a comparison to over 450 in-home healthcare providers nationwide.
The National Association of Home Care Agencies survey tells us that the top 3 criteria that families use to select a home care provider are:
- How well-trained are your caregivers?
- Do you honestly respond to issues and concerns promptly?
- Are your current customers happy, and can you prove it?
Entrepreneur Magazine
Comfort Keepers home care agency was recognized as the #1 franchise network in the senior care category in the 2015 Franchise 500 by Entrepreneur Magazine. This award was based on: 
- Financial Strength
- Stability
- Growth Rate
- System Size
The same objective, quantifiable criteria judge all companies competing for this recognition. This year, 927 companies across all industries made the initial cut from all entrants, and through the next round of evaluation, the list was reduced to the top 500 companies. Comfort Keepers ranked #57 among the 500 and #1 in Senior Care.
No wonder more Berks County and Reading, PA, Seniors and their families are choosing Comfort Keepers to provide elderly care services! To learn more about award-winning home care solutions for a loved one, Contact Us or call us at (610) 678-8000.
