Our Story
Born in Ohio
The Comfort Keepers story began in 1998 when Kris Clum, a registered nurse working in home health care in Ohio discovered firsthand the need for someone to assist her patients with their non-medical needs. As a nurse, she was only allowed to tend to their medical, or skilled care, needs.
Her clients often valued companionship above all else and requested small favors to improve their quality of life. Whether it was the help with laundry, a ride to a doctor’s appointment, or just to spend time over a puzzle, her patients simply wished to have someone brighten their day with a few minutes of conversation and a helping hand at home.
Kris recognized the emotional struggles of her patients and saw an opportunity to help. She brainstormed with her family to find a phrase that captured the emotion and sentiment of their future business. Kris' daughter suggested “Comfort Keepers” based on the company’s goal: to keep clients comfortably at home as an alternative to expensive nursing homes and senior facilities. And Comfort Keepers was born!
Since 1998, the company has flourished from a dream to 700+ locations worldwide.
Today
Comfort Keepers is the solution for uplifting in-home care services to thousands of seniors every day. Comfort Keepers is available in 13 countries through independently owned and operated locations that make a difference in the lives of seniors and other adults in their community.
The Comfort Keepers franchise system includes a large, global network of caring individuals. Many of our location owners came to Comfort Keepers as a result of their own experiences caring for a loved one. After discovering the tremendous difference in-home care makes in the quality of a senior’s life, they wanted to be a part of a culture of care.
Despite Comfort Keepers size, we are as committed to quality as when we were founded over twenty years ago. We achieve our high standards by recruiting the best talent, cultivating a compassionate culture, and identifying ways to leverage new technology to improve our clients’ lives.
Our quality and dedication to our mission are honored by industry leaders. We are consistently recognized as a leader in senior home care.
Awards:
- Extraordinary Achievement, Franchisee Satisfaction (Franchise Research Institute): 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018
- Top 500 Franchises (Entrepreneur): 2015
- Circle of Excellence, National Business Research Institute (NBRI), 2018
- Endorsed National Provider by Home Care Pulse, 2016
