Paul Burke

Owner

Paul is an experienced business owner and entrepreneur having owned and operated businesses for over the past 20 years. Paul has been recognized by North East Ohio Technology Center (Nortech), Crain’s, and Ernst and Young as an innovative and forward-thinking business professional specializing in launching, operating, and scaling small businesses. After an eight-year caregiving episode where he took care of his ailing father who was afflicted with Parkinson’s and Lewey Body Dementia, Paul made the decision to share his caregiving experience and purchase three Comfort Keeper franchises with his business partner Mark Shee.  Paul enjoys playing golf and resides in Beachwood with his family.

Mark Shee

Owner

Mark is an experienced business executive who has utilized his extensive background in corporate accounting and finance as a foundation to successfully own and operate several businesses for the past twenty years. Highly skilled in mergers and acquisitions, Mark specializes in business valuation and development to ensure that his businesses are provided with a broad spectrum of services. Philanthropic by nature, Mark is actively involved in his community and serves on the board of the Knights of Columbus, the Society for Handicapped Children, and his community HOA. A native of Pittsburgh, Mark is a lifelong Steelers fan and enjoys fly fishing. Mark and his family reside in Medina.

Nathaniel Burke

General Manager

Nathaniel joined Comfort Keepers in 2020 bringing a strong background in process and business development, product/project management, and technology implementation. Nathaniel oversees company business development and technology enhancement to help us improve our quality and deliver improved outcomes and better care.

An avid athlete, Nathaniel enjoys working out, golf, and hockey. He currently resides in downtown Cleveland. 

Sarah Howe

Client Care Manager - Ashtabula County

Sarah Howe is the Ashtabula County Client Care Manager.  She began her career with Comfort Keepers in 2007 as a Caregiver and transitioned to the role of Client Care Manager in 2017.  She is a lifelong resident of Ashtabula, OH. Sarah loves that she can give back to the community that she grew up in and always finds a way to make a connection with the Clients and families that she meets.  In her spare time, she is also the Head Volleyball Coach at Saint John High School.   Sarah is a member of the Ashtabula County Senior Care Network and a member of LEADERship Ashtabula County.

Elizabeth Sousa

Client Care Manager - Lake and Geauga County

Elizabeth Sousa is the Lake and Geauga Client Care Manager. Elizabeth brings with her 7 years experience of working in Long Term Care and Skilled Nursing Facilities, specializing in dementia care. Liz's passion has always been taking care of the senior population. She is involved with the Alzheimer's Association, as well as being an active member of the Association of Specialists in Aging (ASA) and Professional Association Specializing in Seniors (Pass). In her spare time she is renovating her home and hanging out with her new puppy, Phoenix.

Lori Kennedy

Scheduling

Lori Kennedy is the Scheduler for the Painesville office. She currently resides in Ashtabula and is married with one son. Lori attended Kent State University majoring in Respiratory Therapy and has always taken great pleasure in taking care of others, especially the senior population. That passion is what eventually brought her to Comfort Keepers as a Caregiver in 2017.  In 2022, she took on the role of HR.  When she isn’t working, Lori loves spending time with her two pups!

Bailey Ledford

Human Resource Manager

Bailey Ledford is the HR/Recruiting Manger in Painesville.  She has 4 years experience in this field.  Bailey resides in Mentor and is a dedicated mother of two wonderful children, who are central to her life. She loves for spending time at the beach to provide a refreshing balance to her busy schedule, offering moments of relaxation and enjoyment. Bailey states she is excited to help grow Comfort Keepers!