Meet Our Comfort Keepers®
Our team is uniquely qualified and ready to help
Nestled in the heart of the Gold Coast, our office takes pride in the extensive recruitment and retention program we offer. Before joining the Chicago team, our senior care providers must pass three interviews, two background checks, and complete all coursework with a grade of 80% or higher. Team members are also given continuing education in topics such as CPR, Alzheimer’s disease, physical fitness for senior citizens, and much more.
Our support staff is available 24/7 to handle urgent needs. We strive for 100% client satisfaction by conducting in-person supervisory visits, check in calls to clients, caregivers, and family members, and by monitoring client satisfaction via Home Care Pulse, an unbiased, quality assurance organization. All Comfort Keepers’ caregivers are bonded, insured and covered by workers' compensation insurance to protect our clients and their families.
Comfort Keepers Chicago was named as the Provider of Choice by Home Care Pulse, the leading quality assurance firm for in-home senior care. Take a look below to learn about the unique qualifications of our in home care providers (our team is always growing so not every in home senior care provider is listed).
Laurine O'Donnell
Client Services Director
Susan Quaintance
Community Liason
Before joining the Comfort Keepers team, Susan Quaintance served 7 years at the Center for Life and Learning, an educational outreach program for older adults sponsored by Fourth Presbyterian Church. Before that, she taught English and theology for 23 years at St. Scholastica Academy in Rogers Park.
After seeing the powerful effects of hospice through caring for both her parents at the end of their lives, she was a volunteer for Rainbow Hospice for almost ten years.
She is a member of the Benedictine Sisters of Chicago and loves reading just about anything, walking by any body of water she can find, and laughing.
Susan D.
Caregiver / Community Liasion
Susan has worked as a healthcare coordinator for over 10 years. After many dedicated years working as a Practice Manager, Susan was inspired to take on a new role as a direct care provider. Known for her cheery disposition, Susan excels on companion cases. She is an excellent cook, maintains a clean and inviting home environment, and is able to assist with scheduling doctors’ appointments, outings, and trips to the grocery store like a true pro.
Jamie
Caregiver
Chosen from 140 nominees, Jamie was named one of the 6 Kristina Butler Comfort Keepers of the Year in June of 2022. Jamie has worked in the medical field for over seven years and is a certified Medical Assistant and Phlebotomy Technician. Jamie has a natural gift for caring for others. When reflecting on her volunteer service at an adult foster home, her former supervisor stated, "Ms. Lewis has a huge heart and is always willing to learn. She gives her all to those in her care." Jamie has special skills in providing nutritional meal preparation, companionship, cleaning, and providing personal care.
Luella Lipsey
Caregiver
An at-home caregiver since 1989, Luella values her long-term relationships with both clients and staff. She excels at treating those in her care as family, and making sure that they are always feeling and looking good. Luella says that she has learned the most from her clients with Parkinson’s Disease. She also has significant experience dealing with individuals with various forms of dementia.
Janice Dugo
Caregiver
Janice has been part of the Comfort Keeper’s family since 2018. Her favorite thing about being a caregiver is the many lessons she has been taught by the many clients she has serviced. With their help, she says she has learned to really listen with, both, her ears and her heart. Janice’s experience includes caring for clients with diabetes and dementia.
Margaret Bouie
Caregiver
Margaret has been a professional caregiver for over five years and especially enjoys the variety of people she has met. The experience of all the differences- in temperament, permanently and situational, have enriched her life. Consistently going above and beyond to ensure that her clients’ needs are met is something that Margaret is known for.
Oyun Siciliano
Caregiver
Oyun has worked with Comfort Keepers for 4 of her 8 years as a caregiver. She is a great communicator with a vast array of skills and experience. Most recently, she worked with a client that suffered a stroke, assisting with personal care and other ADL's. She is always positive and is great with engaging with clients.
Comfort Agyapong
Caregiver
Comfort has worked with Comfort Keepers for 6 years. She has worked as a caregiver for 9 years. She is dependable and consistent. She has vast experience with bedbound clients and transferring. She has a calm and patient demeanor allowing her to build strong relationships with her clients.
Interested in joining the Comfort Keepers Chicago care team?
We offer competitive compensation, a highly flexible work schedule, and opportunities to impact someone’s life in a meaningful and fulfilling way. Whether you’re looking for a part-time job senior care job or the start of a new career, we’d love to hear from you.
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