Jeff Pitts

CEO & Owner

Jeff Pitts is the owner and driving force behind Comfort Keepers, a premier home care provider serving Mesa, Delta, Montrose, and Garfield counties. Jeff assumed ownership and leadership of this agency in 2024, inspired by a deeply personal vision to ensure that seniors—including his own parents—can live independently, with dignity, in the comfort of their own homes. Jeff’s commitment to enhancing the quality of life for seniors is at the heart of every service his team provides. 

With a background as a successful attorney, Jeff brought to Comfort Keepers not only his skills in navigating complex challenges but also a dedication to advocating for his clients’ needs. Now, as a business owner, he has found immense fulfillment in helping families and veterans throughout Colorado’s Western Slope access the compassionate care and support they deserve. Jeff’s journey into this industry represents a meaningful shift toward building connections and trust within his community, which he sees as the most rewarding part of his work.

Jeff’s dedication to excellence has helped his Comfort Keepers franchise stand out in the global system, and he continues to lead his team with a singular focus on providing the highest quality care available. “Home care is about people and families, not just services,” Jeff says. “For us, it’s about partnering with each family, understanding their unique needs, and doing everything we can to improve their lives and peace of mind.”

Jeff’s franchise is known for going above and beyond. His team understands that every family’s situation is unique and approaches each case with respect and flexibility, offering custom solutions to support aging adults with independence and safety. For Jeff, excellence isn’t just a goal—it’s a commitment. His vision for Comfort Keepers is to be the best of the best in home care, removing every obstacle to help seniors make the choices that allow them to live life on their terms.

Tonya Valdez

General Manager

Tonya brings a wealth of experience and a commitment to community service as the General Manager of Comfort Keepers in Grand Junction. Before joining Comfort Keepers, Tonya served as the Executive Director of the Trinidad Housing Authority, where she earned a reputation as a compassionate and trusted partner. Her ability to connect with clients and develop services that meet their individual needs has been a hallmark of her career, and she brings that same dedication to the clients and caregivers of Comfort Keepers.

Now a proud resident of Grand Junction, Tonya is driven to make a meaningful impact on the community she calls home. Her vision is to foster an environment of dignity, safety, dedication, and happiness, where each client and caregiver feels valued and supported.

Outside of work, Tonya enjoys quality time with her husband, golfing, gardening, and studying scripture. She cherishes the moments spent with her son, daughter, son-in-law, and two grandchildren, and looks forward to family visits with her other daughter, son-in-law, and five grandchildren.

Natalie Howland

Director of Nursing

Nicole Chism

Client Care Coordinator

 Nichole began her journey with Comfort Keepers in 2018 as a caregiver, and her passion for client care and resource coordination has made her an invaluable asset. As Client Care Coordinator, Nichole is committed to finding tailored resources and delivering exceptional service that supports each client’s unique needs.

Nichole has been happily married for 20 years and is the proud mom of two children. Outside of work, she enjoys going to concerts with her daughter, RZR riding in the sand dunes, and traveling around the country to cheer on her son and husband in supercross and arena cross events. Her dedication both at work and with family embodies the spirit of Comfort Keepers, bringing energy and care to all she does.

Lindsey Newman

Scheduling Coordinator

Lindsey, Comfort Keepers' dedicated Scheduling Coordinator, has been with the company for over 12 years. Born and raised in Grand Junction, Lindsey is passionate about serving her hometown community and ensuring seamless support for clients and caregivers alike. Her years of experience bring reliability and expertise to the team, helping to create schedules that meet each client’s needs with consistency and care.

Lindsey’s commitment to serving people from all walks of life has made her a vital part of Comfort Keepers, where she takes pride in helping others thrive in the community she calls home.

Alison Hunter

HR Coordinator

Alison leads Comfort Keepers' Human Resources with a strong focus on recruitment and retention, ensuring that each caregiver is carefully selected to provide exceptional companionship and care. She began her HR journey as a recruiter for a trucking company and has since developed a passion for getting to know her team members personally, helping them thrive in their roles.

What Alison values most about Comfort Keepers is the balance of freedom and support she receives in her position, which allows her to make impactful decisions while being part of a supportive team. For Alison, finding dedicated caregivers to serve amazing clients is the best part of her job, and her commitment shines through in everything she does.

Watch Alison's video to learn more about her!

Tristen Wagstaff

Office Manager

Tristen has been an integral part of Comfort Keepers for over 6 years, bringing a deep commitment to making a meaningful difference in the lives of clients and their families. Her passion for the work stems from Comfort Keepers' core values of love and empathy, which resonate in every interaction with clients. Tristen values the fantastic people she works alongside and appreciates how dedicated caregivers profoundly impact the lives of those they serve.

Married with three sons, two wonderful daughters-in-law, and four cherished grandchildren, Tristen treasures family time. She loves working in an environment where simple gestures, like showing up and saying hello, can create positive change in people's lives. Tristen’s enthusiasm and heart for service truly embody the spirit of Comfort Keepers.

Watch Tristen's video to learn more about her!

Marcy Ricketson

Receptionist

 Marcy brings warmth and experience to Comfort Keepers as the friendly face at the front desk. She began her journey with Comfort Keepers in Michigan as a caregiver, where she served clients for six years before moving to Colorado. Nearly two years ago, she joined the office team, where her joy for laughing and connecting with people has made her a beloved presence.

Marcy’s friendly and approachable nature makes every interaction welcoming, and her genuine passion for people shines through in her role. She’s here to make everyone feel at home at Comfort Keepers.

Chantell Taylor

Weekend On-Call Coordinator

Chantell is the compassionate Weekend On-Call Scheduler at Comfort Keepers, dedicated to ensuring clients receive the care they need to remain in their own homes. With a heartfelt passion for helping those in need, she thrives on making a difference in the lives of clients and their families.

Outside of her role, Chantell enjoys spending quality time with her family, cherishing the moments that bring them together. Her commitment to both her clients and loved ones reflects the core values of Comfort Keepers, where care and connection are paramount.

Joyce Martin

Registered Nurse

Crystal Fox

Billing Specialist

Crystal joined Comfort Keepers in 2021 and has quickly become a valued member of the team. She enjoys being part of a group that is deeply passionate about helping others and making a meaningful difference in people’s lives. Her dedication to accuracy and service in billing ensures that clients receive the support they need to navigate their care options effectively.

Outside of work, Crystal loves spending time with her family and exploring new places. Her enthusiasm for both her role and personal life reflects her commitment to fostering connections and enhancing the experiences of those around her.

Ella Wilbur

Client Care Coordinator

Ella joined Comfort Keepers in 2023 and has quickly established herself as an exceptional Client Care Coordinator. Her innate ability to connect with clients sets her apart, allowing her to understand their unique needs and foster trusting relationships. Ella's genuine care and compassion make her a special person within the team, as she is dedicated to ensuring that each client feels valued and supported.

Her commitment to excellence in client care shines through in every interaction, and she takes pride in being a source of comfort and assistance for families. With her positive attitude and dedication, Ella is a vital part of the Comfort Keepers family, helping to create a welcoming environment for all.

Lanie Allred

Client Care Coordinator

Lanie joined Comfort Keepers in 2024 and has quickly made a significant impact as a Client Care Coordinator. With her strong interpersonal skills, she easily connects with clients, ensuring they receive the personalized care and attention they deserve. Lanie's empathetic nature and dedication to understanding each client's unique situation make her an invaluable member of the team.

Her commitment to fostering meaningful relationships and providing exceptional support reflects the core values of Comfort Keepers. Lanie’s positive energy and passion for helping others enhance the overall experience for clients and their families, making her a cherished part of the Comfort Keepers community.